In RingCentral Contact Center a CCRN routes a local, toll-free or IVN number to the contact center platform, and any call to the CCRN goes immediately to the contact center Point of Contact (POC).

Checked 2026-09-25

Any call made to the CCRN will immediately get routed to the Contact Center Point of Contact (POC).
Vendor
RingCentral
Product
RingCentral Contact Center
Subsystem
number routing
Deployment
multi-tenant
Region
us
Release range
current as of 2026-09-25
Checked
2026-09-25

Sources

Cite this note

APA

WarmTransfer. (2026, September 25). Connecting Unified CM to RingCentral contact center: source note cucm-with-ringcentral-contact-center-rcc-ccrn-to-poc. WarmTransfer. https://warmtransfer.net/knowledge/claims/cucm-with-ringcentral-contact-center-rcc-ccrn-to-poc

BibTeX

@misc{warmtransfer-claim-cucm-with-ringcentral-contact-center-rcc-ccrn-to-poc,
  title  = {Connecting Unified CM to RingCentral contact center: source note cucm-with-ringcentral-contact-center-rcc-ccrn-to-poc},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/cucm-with-ringcentral-contact-center-rcc-ccrn-to-poc},
  note   = {Source note cucm-with-ringcentral-contact-center-rcc-ccrn-to-poc, checked 2026-09-25}
}

Read in context