TWO Different IVR for two numbers under one RC account

Publisher

RingCentral Community

URL

https://community.ringcentral.com/ringex-phone-sms-fax-6/two-different-ivr-for-two-numbers-under-one-rc-account-10178

Published

2024-12-10

Updated

unknown

Accessed

2026-10-02

HTTP status

200

License

RingCentral Community terms; no-redistribution; short excerpts and locators only

Source notes citing this source

• A community member reported that enabling multi-site on an existing account wiped out their IVR configuration. field report in context
• Community members report that a second company number can be assigned directly to its own IVR menu in single-site accounts, but that number then has no company schedule and runs 24x7 unless custom rules are used. field report in context

Cite this source record

APA

WarmTransfer. (2024, December 10). TWO Different IVR for two numbers under one RC account. WarmTransfer. https://warmtransfer.net/knowledge/sources/rc-community-two-ivr-two-numbers

BibTeX

@misc{warmtransfer-rc-community-two-ivr-two-numbers,
  title  = {TWO Different IVR for two numbers under one RC account},
  author = {{WarmTransfer}},
  year   = {2024},
  url    = {https://warmtransfer.net/knowledge/sources/rc-community-two-ivr-two-numbers},
  note   = {RingCentral Community, accessed 2026-10-02}
}