Source note · Setting up RingCentral IVR menus and call handling
A community member reported that enabling multi-site on an existing account wiped out their IVR configuration.
field report · Checked 2026-10-02
- Vendor
- RingCentral
- Product
- RingEX
- Subsystem
- sites
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- as reported 2024-12
- Status
- field report
- Checked
- 2026-10-02
Sources
- TWO Different IVR for two numbers under one RC account — RingCentral Community · tier 5 independent technical research · Reply by non-staff member, 2024-12-10
Cite this note
APA
WarmTransfer. (2026, October 2). Setting up RingCentral IVR menus and call handling: source note ringcentral-ivr-setup-fp-multisite-wiped-ivr. WarmTransfer. https://warmtransfer.net/knowledge/claims/ringcentral-ivr-setup-fp-multisite-wiped-ivr
BibTeX
@misc{warmtransfer-claim-ringcentral-ivr-setup-fp-multisite-wiped-ivr,
title = {Setting up RingCentral IVR menus and call handling: source note ringcentral-ivr-setup-fp-multisite-wiped-ivr},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/ringcentral-ivr-setup-fp-multisite-wiped-ivr},
note = {Source note ringcentral-ivr-setup-fp-multisite-wiped-ivr, checked 2026-10-02}
}