Source note · Setting up RingCentral IVR menus and call handling
Community members report that a second company number can be assigned directly to its own IVR menu in single-site accounts, but that number then has no company schedule and runs 24x7 unless custom rules are used.
field report · Checked 2026-10-02
- Vendor
- RingCentral
- Product
- RingEX
- Subsystem
- phone numbers
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- as reported 2024-12
- Status
- field report
- Checked
- 2026-10-02
Sources
- TWO Different IVR for two numbers under one RC account — RingCentral Community · tier 5 independent technical research · Accepted reply, 2024-12-10
Cite this note
APA
WarmTransfer. (2026, October 2). Setting up RingCentral IVR menus and call handling: source note ringcentral-ivr-setup-fp-number-to-ivr-24x7. WarmTransfer. https://warmtransfer.net/knowledge/claims/ringcentral-ivr-setup-fp-number-to-ivr-24x7
BibTeX
@misc{warmtransfer-claim-ringcentral-ivr-setup-fp-number-to-ivr-24x7,
title = {Setting up RingCentral IVR menus and call handling: source note ringcentral-ivr-setup-fp-number-to-ivr-24x7},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/ringcentral-ivr-setup-fp-number-to-ivr-24x7},
note = {Source note ringcentral-ivr-setup-fp-number-to-ivr-24x7, checked 2026-10-02}
}