Source record · tier 2 current vendor documentation

MENU

Publisher: NiCE
URL: https://help.nicecxone.com/content/studio/actionscx/menu/menu.htm
Published: unknown
Updated: unknown
Accessed: 2026-09-30
HTTP status: 200
License: vendor copyright; all rights reserved; no-redistribution; short excerpts and locators only

Source notes citing this source

The Menu action's Default branch handles unmapped digits and errors and should always be connected so contacts do not get stuck; Menu also offers Timeout, InterDigitTimeout, MaxDigits and Terminator branches. in context
The Menu action works only in phone scripts and stores the digits the caller enters in a variable that defaults to MRES. in context

Cite this source record

APA

WarmTransfer. (2026, September 30). MENU. WarmTransfer. https://warmtransfer.net/knowledge/sources/nice-help-studio-menu-action

BibTeX

@misc{warmtransfer-nice-help-studio-menu-action,
  title  = {MENU},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/sources/nice-help-studio-menu-action},
  note   = {NiCE, accessed 2026-09-30}
}