The Menu action works only in phone scripts and stores the digits the caller enters in a variable that defaults to MRES.

Checked 2026-09-30

Vendor
NiCE
Product
CXone Mpower Studio
Subsystem
studio-actions
Deployment
multi-tenant
Region
not restricted
Release range
current as of 2026-09-30
Checked
2026-09-30

Sources

Cite this note

APA

WarmTransfer. (2026, September 30). Building an inbound routing script in NICE CXone Studio: source note nice-cxone-studio-setup-menu-variable. WarmTransfer. https://warmtransfer.net/knowledge/claims/nice-cxone-studio-setup-menu-variable

BibTeX

@misc{warmtransfer-claim-nice-cxone-studio-setup-menu-variable,
  title  = {Building an inbound routing script in NICE CXone Studio: source note nice-cxone-studio-setup-menu-variable},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/nice-cxone-studio-setup-menu-variable},
  note   = {Source note nice-cxone-studio-setup-menu-variable, checked 2026-09-30}
}

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