Media Quality and Network Connectivity Performance - Skype for Business Online (retired)

Publisher

Microsoft

URL

https://learn.microsoft.com/en-us/previous-versions/skypeforbusiness/optimizing-your-network/media-quality-and-network-connectivity-performance

Published

2017-11-28

Updated

unknown

Accessed

2026-09-24

HTTP status

200

License

Microsoft Learn terms of use; no-redistribution; short excerpts and locators only

Source notes citing this source

• Archived Microsoft guidance (Skype for Business Online, 2017) set client-to-Microsoft-network-edge targets of round trip under 60 ms optimal and over 500 ms poor, with jitter under 3 ms optimal and over 30 ms poor. in context
• Microsoft's archived media-quality guidance states that buffering for jitter increases end-to-end latency. in context
• For its Azure-based network assessment tables, the archived Microsoft guidance states that one-way latency targets are half of the corresponding RTT targets. in context
• The archived Microsoft latency target assumed the customer sites and the Microsoft network edges are on the same continent. in context
• Microsoft's retired guidance says ping (ICMP) is not an effective way to measure network performance and recommends the Network Assessment Tool instead. in context
• Microsoft's retired guidance states that traffic crossing the public internet to the Microsoft network does not keep QoS markings or prioritization, while ExpressRoute does. in context
• Microsoft's retired Skype for Business Online page lists optimal client-to-Microsoft-edge targets of RTT below 60 ms, average packet loss below 0.5% and jitter below 3 ms. in context
• Microsoft's retired guidance recommended testing for at least a week, sampling every 10 minutes and comparing the 90th percentile against the targets. in context
• The archived Skype for Business Online guidance says to sample every 10 minutes for at least a week and compare the 90th percentile value against the network performance requirements. in context
• The archived Skype for Business Online network performance page set client-to-Microsoft-edge targets of RTT under 60 ms, average packet loss under 0.5%, maximum packet loss under 5% and jitter under 3 ms, with poor at over 500 ms, 10%, 25% and 30 ms respectively. in context

Cite this source record

APA

WarmTransfer. (2017, November 28). Media Quality and Network Connectivity Performance - Skype for Business Online (retired). WarmTransfer. https://warmtransfer.net/knowledge/sources/ms-learn-sfbo-media-quality-network-performance

BibTeX

@misc{warmtransfer-ms-learn-sfbo-media-quality-network-performance,
  title  = {Media Quality and Network Connectivity Performance - Skype for Business Online (retired)},
  author = {{WarmTransfer}},
  year   = {2017},
  url    = {https://warmtransfer.net/knowledge/sources/ms-learn-sfbo-media-quality-network-performance},
  note   = {Microsoft, accessed 2026-09-24}
}