Source note · Troubleshooting audio delay and talk-over on voice calls
Archived Microsoft guidance (Skype for Business Online, 2017) set client-to-Microsoft-network-edge targets of round trip under 60 ms optimal and over 500 ms poor, with jitter under 3 ms optimal and over 30 ms poor.
Checked 2026-10-02
- Vendor
- Microsoft
- Product
- Skype for Business Online
- Subsystem
- network requirements
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- archived 2017 guidance; product retired
- Checked
- 2026-10-02
Sources
- Media Quality and Network Connectivity Performance - Skype for Business Online (retired) — Microsoft · tier 2 current vendor documentation · Network Performance requirements from a Skype for Business client to Microsoft network Edge, metrics table
Cite this note
APA
WarmTransfer. (2026, October 2). Troubleshooting audio delay and talk-over on voice calls: source note call-latency-troubleshooting-sfbo-edge-rtt-optimal-60ms. WarmTransfer. https://warmtransfer.net/knowledge/claims/call-latency-troubleshooting-sfbo-edge-rtt-optimal-60ms
BibTeX
@misc{warmtransfer-claim-call-latency-troubleshooting-sfbo-edge-rtt-optimal-60ms,
title = {Troubleshooting audio delay and talk-over on voice calls: source note call-latency-troubleshooting-sfbo-edge-rtt-optimal-60ms},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/call-latency-troubleshooting-sfbo-edge-rtt-optimal-60ms},
note = {Source note call-latency-troubleshooting-sfbo-edge-rtt-optimal-60ms, checked 2026-10-02}
}