Configure channel providers for your Dynamics 365 organization

Publisher

Microsoft

URL

https://learn.microsoft.com/en-us/dynamics365/channel-integration-framework/v1/administer/configure-channel-provider-channel-integration-framework

Published

2025-07-04

Updated

unknown

Accessed

2026-09-30

HTTP status

200

License

Microsoft Learn terms of use; no-redistribution; short excerpts and locators only

Source notes citing this source

• A CIF 1.0 channel provider has Select Unified Interface Apps for the Channel, which lists the apps where agents see the widget, and Select the Roles for the Channel, where a user must hold the same security role to access the provider. in context
• The msdyn_ciprovider table is accessible only to administrator roles, so non-administrator agents need a role granting read access to msdyn_ciprovider for the CIF 1.0 panel to load. in context
• A CIF 1.0 channel provider is created by opening the Channel Integration Framework app from the Dynamics 365 apps page and selecting New on the Active Channel Providers page. in context

Cite this source record

APA

WarmTransfer. (2025, July 4). Configure channel providers for your Dynamics 365 organization. WarmTransfer. https://warmtransfer.net/knowledge/sources/ms-learn-cif-v1-configure-channel-provider

BibTeX

@misc{warmtransfer-ms-learn-cif-v1-configure-channel-provider,
  title  = {Configure channel providers for your Dynamics 365 organization},
  author = {{WarmTransfer}},
  year   = {2025},
  url    = {https://warmtransfer.net/knowledge/sources/ms-learn-cif-v1-configure-channel-provider},
  note   = {Microsoft, accessed 2026-09-30}
}