A CIF 1.0 channel provider has Select Unified Interface Apps for the Channel, which lists the apps where agents see the widget, and Select the Roles for the Channel, where a user must hold the same security role to access the provider.
Checked 2026-09-30
- Vendor
- Microsoft
- Product
- Dynamics 365 Channel Integration Framework 1.0
- Subsystem
- agent access
- Deployment
- saas
- Region
- not restricted
- Release range
- current as of 2026-09-30
- Checked
- 2026-09-30
Sources
- Configure channel providers for your Dynamics 365 organization — Microsoft · tier 2 current vendor documentation · Configure a channel provider, field table rows Select Unified Interface Apps for the Channel and Select the Roles for the Channel
Cite this note
APA
WarmTransfer. (2026, September 30). Setting up the Webex Contact Center connector for Microsoft Dynamics 365: source note wxcc-dynamics-365-setup-ms-v1-apps-roles. WarmTransfer. https://warmtransfer.net/knowledge/claims/wxcc-dynamics-365-setup-ms-v1-apps-roles
BibTeX
@misc{warmtransfer-claim-wxcc-dynamics-365-setup-ms-v1-apps-roles,
title = {Setting up the Webex Contact Center connector for Microsoft Dynamics 365: source note wxcc-dynamics-365-setup-ms-v1-apps-roles},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/wxcc-dynamics-365-setup-ms-v1-apps-roles},
note = {Source note wxcc-dynamics-365-setup-ms-v1-apps-roles, checked 2026-09-30}
}