What is Azure Communications Gateway?

Publisher

Microsoft

URL

https://learn.microsoft.com/en-us/azure/communications-gateway/overview

Published

2024-10-22

Updated

unknown

Accessed

2026-09-23

HTTP status

200

License

Microsoft Learn terms of use; no-redistribution; short excerpts and locators only

Source notes citing this source

• In the Azure Communications Gateway design, all enterprises' traffic shared a single multitenant SIP trunk toward Microsoft. in context
• As of 2026-09-23, Azure Communications Gateway should not be offered as a current path for an operator joining Operator Connect, because its stated retirement date has passed and its documentation is archived. inferred in context
• Azure Communications Gateway was only for telecommunications operators. Using it for Operator Connect or Teams Phone Mobile also required a signed Operator Connect or Teams Phone Mobile agreement with Microsoft. in context
• Microsoft's archived Azure Communications Gateway overview says the service would retire on October 30, 2025, with no new customers being onboarded. Operators were told to move to another Teams Direct Routing certified SBC solution. in context
• Azure Communications Gateway, Microsoft's managed operator-side gateway that supported Teams Phone Mobile, was scheduled to retire on October 30, 2025, and no new customers were being onboarded. in context
• Microsoft's operator-side documentation calls Teams Phone Mobile a complex interworking scenario in which Teams Phone System is the call control element. in context
• An operator offering Teams Phone Mobile must have signed a Teams Phone Mobile agreement with Microsoft and must provision subscribers through the Operator Connect APIs rather than the Operator Connect Portal. in context

Cite this source record

APA

WarmTransfer. (2024, October 22). What is Azure Communications Gateway?. WarmTransfer. https://warmtransfer.net/knowledge/sources/ms-learn-azure-communications-gateway-overview

BibTeX

@misc{warmtransfer-ms-learn-azure-communications-gateway-overview,
  title  = {What is Azure Communications Gateway?},
  author = {{WarmTransfer}},
  year   = {2024},
  url    = {https://warmtransfer.net/knowledge/sources/ms-learn-azure-communications-gateway-overview},
  note   = {Microsoft, accessed 2026-09-23}
}