Source note · Teams Operator Connect and Azure Communication routing
Microsoft's archived Azure Communications Gateway overview says the service would retire on October 30, 2025, with no new customers being onboarded. Operators were told to move to another Teams Direct Routing certified SBC solution.
Checked 2026-09-23
The Azure Communications Gateway service will retire on October 30, 2025, and no new customers are being onboarded.
- Vendor
- Microsoft
- Product
- Azure Communications Gateway
- Subsystem
- operator-side interconnect
- Deployment
- operator-managed
- Region
- not restricted
- Release range
- retirement 2025-10-30
- Checked
- 2026-09-23
Sources
- What is Azure Communications Gateway? — Microsoft · tier 2 current vendor documentation · Top-of-page Important callout
Cite this note
APA
WarmTransfer. (2026, September 23). Teams Operator Connect and Azure Communication routing: source note teams-operator-connect-acg-retired. WarmTransfer. https://warmtransfer.net/knowledge/claims/teams-operator-connect-acg-retired
BibTeX
@misc{warmtransfer-claim-teams-operator-connect-acg-retired,
title = {Teams Operator Connect and Azure Communication routing: source note teams-operator-connect-acg-retired},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/teams-operator-connect-acg-retired},
note = {Source note teams-operator-connect-acg-retired, checked 2026-09-23}
}