HP Poly Studio Desktop - Supported Devices

Publisher

HP (Poly)

URL

https://info.lens.poly.com/docs/lensapps/Studio%20Desktop/desktop-supported-dev

Published

unknown

Updated

unknown

Accessed

2026-10-02

HTTP status

200

License

HP proprietary documentation; no-redistribution; short excerpts and locators only

Source notes citing this source

• An agent who needs Poly headset controls in both Genesys Cloud (which requires Plantronics Hub and does not support Poly Lens) and Cisco Jabber via HP Poly Studio (which requires Plantronics Hub to be uninstalled) faces conflicting vendor-software requirements on one PC. inferred in context
• On macOS, HP Poly Studio (Poly Lens Desktop for macOS 2.2 or later) only customises settings and updates software for a device connected by Bluetooth Direct, without call control. in context
• HP Poly Studio Desktop requires any installed Plantronics Hub to be uninstalled before it is used for Cisco Jabber or Avaya softphone call control. in context
• HP Poly Studio Desktop is the new name of the Poly Lens Desktop app. in context
• HP Poly Studio Desktop provides call control integration for Microsoft Teams, Zoom, Cisco Webex, Cisco Jabber 12.9 or later, Avaya Workplace 3.36 or later and Avaya one-X Agent 2.5.16 or later. in context

Cite this source record

APA

WarmTransfer. (2026, October 2). HP Poly Studio Desktop - Supported Devices. WarmTransfer. https://warmtransfer.net/knowledge/sources/hp-poly-studio-desktop-supported-devices

BibTeX

@misc{warmtransfer-hp-poly-studio-desktop-supported-devices,
  title  = {HP Poly Studio Desktop - Supported Devices},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/sources/hp-poly-studio-desktop-supported-devices},
  note   = {HP (Poly), accessed 2026-10-02}
}