DataDictionary/AAR.md

Publisher

WebexSamples (Cisco official GitHub organisation)

URL

https://github.com/WebexSamples/webex-contact-center-api-samples/blob/main/reporting-samples/graphql-sample/DataDictionary/AAR.md

Published

unknown

Updated

unknown

Accessed

2026-09-23

HTTP status

200

License

see repository LICENSE; not checked; no-redistribution; short excerpts and locators only

Source notes citing this source

• Each AAR carries an agentSessionId UUID identifying the agent login session and a taskId UUID identifying the contact session the agent handled, which links agent activities to both ASR and CSR. in context
• An Agent Activity Record (AAR) represents one atomic step in the agent workflow. in context
• An Agent Activity Record represents one atomic step in the agent workflow. in context
• The AAR carries per-activity state, duration, idle code, wrap-up code, an outdial flag and the reason for the agent state change. in context

Cite this source record

APA

WarmTransfer. (2026, September 23). DataDictionary/AAR.md. WarmTransfer. https://warmtransfer.net/knowledge/sources/gh-webexsamples-wxcc-graphql-aar-dictionary

BibTeX

@misc{warmtransfer-gh-webexsamples-wxcc-graphql-aar-dictionary,
  title  = {DataDictionary/AAR.md},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/sources/gh-webexsamples-wxcc-graphql-aar-dictionary},
  note   = {WebexSamples (Cisco official GitHub organisation), accessed 2026-09-23}
}