Source note · Webex Contact Center Analyzer and reporting model
Each AAR carries an agentSessionId UUID identifying the agent login session and a taskId UUID identifying the contact session the agent handled, which links agent activities to both ASR and CSR.
Checked 2026-09-23
- Vendor
- Cisco
- Product
- Webex Contact Center Search API
- Subsystem
- AAR fields
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-09-23
- Checked
- 2026-09-23
Sources
- DataDictionary/AAR.md — WebexSamples (Cisco official GitHub organisation) · tier 3 vendor-maintained repositories · Fields 'agentSessionId' and 'taskId'
Cite this note
APA
WarmTransfer. (2026, September 23). Webex Contact Center Analyzer and reporting model: source note webex-cc-analyzer-aar-agent-session-id. WarmTransfer. https://warmtransfer.net/knowledge/claims/webex-cc-analyzer-aar-agent-session-id
BibTeX
@misc{warmtransfer-claim-webex-cc-analyzer-aar-agent-session-id,
title = {Webex Contact Center Analyzer and reporting model: source note webex-cc-analyzer-aar-agent-session-id},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/webex-cc-analyzer-aar-agent-session-id},
note = {Source note webex-cc-analyzer-aar-agent-session-id, checked 2026-09-23}
}