Create a trunk under BYOC Cloud

Publisher

Genesys

URL

https://help.genesys.cloud/articles/create-a-byoc-cloud-trunk/

Published

unknown

Updated

unknown

Accessed

2026-09-25

HTTP status

200

License

Genesys copyright; all rights reserved; no-redistribution; short excerpts and locators only

Source notes citing this source

• A CUBE that fronts Unified CM is a PBX-side peer rather than a PSTN carrier, so the BYOC PBX trunk type is the closer fit for it. inferred in context
• A BYOC Cloud external trunk is created as type BYOC Carrier (subtypes Generic, Verizon or WhatsApp Business Calling) or BYOC PBX (subtype Generic only), under Menu > Digital and Telephony > Telephony > Trunks > External Trunks. in context
• When creating a BYOC Cloud trunk the administrator chooses BYOC Carrier or BYOC PBX; BYOC Carrier has Generic, Verizon and WhatsApp Business Calling subtypes while BYOC PBX has only one subtype. in context
• A BYOC Cloud trunk's SIP Access Control is a list of IP or CIDR addresses permitted to send SIP to the trunk. in context
• On a BYOC Cloud trunk the outbound destination is set by entering the far end's hostname or IP address and port under SIP Servers or Proxies. in context
• A BYOC Cloud trunk's Inbound SIP Termination Identifier is a regionally unique identifier that directs traffic from the external party to the Genesys Cloud organization. in context

Cite this source record

APA

WarmTransfer. (2026, September 25). Create a trunk under BYOC Cloud. WarmTransfer. https://warmtransfer.net/knowledge/sources/genesys-rc-create-byoc-cloud-trunk

BibTeX

@misc{warmtransfer-genesys-rc-create-byoc-cloud-trunk,
  title  = {Create a trunk under BYOC Cloud},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/sources/genesys-rc-create-byoc-cloud-trunk},
  note   = {Genesys, accessed 2026-09-25}
}