External trunks are created at Menu > Digital and Telephony > Telephony > Trunks, External Trunks tab, Create New, and require the Telephony > Plugin > All permission.
Checked 2026-09-30
- Vendor
- Genesys
- Product
- Genesys Cloud CX
- Subsystem
- external trunks
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-09-30
- Checked
- 2026-09-30
Sources
- Create a trunk under BYOC Cloud — Genesys · tier 2 current vendor documentation · Create a trunk under BYOC Cloud, steps 1-2 and prerequisites
Cite this note
APA
WarmTransfer. (2026, September 30). Setting up Genesys Cloud BYOC Cloud with a carrier or SBC: source note genesys-cloud-byoc-setup-trunk-create-path. WarmTransfer. https://warmtransfer.net/knowledge/claims/genesys-cloud-byoc-setup-trunk-create-path
BibTeX
@misc{warmtransfer-claim-genesys-cloud-byoc-setup-trunk-create-path,
title = {Setting up Genesys Cloud BYOC Cloud with a carrier or SBC: source note genesys-cloud-byoc-setup-trunk-create-path},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/genesys-cloud-byoc-setup-trunk-create-path},
note = {Source note genesys-cloud-byoc-setup-trunk-create-path, checked 2026-09-30}
}