Multi-monitor screen recording

Publisher

Genesys

URL

https://help.genesys.cloud/articles/multi-monitor-screen-recording/

Published

unknown

Updated

unknown

Accessed

2026-10-02

HTTP status

200

License

Genesys Resource Center terms of use; no-redistribution; short excerpts and locators only

Source notes citing this source

• Genesys Cloud has a system limit of 2000 concurrent screen recording sessions, and a multi-monitor recording counts as one session. in context
• Genesys Cloud can record up to four monitors at 4k resolution during an ACD interaction, using the desktop app or GCBA, and multi-monitor recording is not supported on Windows 7. in context

Cite this source record

APA

WarmTransfer. (2026, October 2). Multi-monitor screen recording. WarmTransfer. https://warmtransfer.net/knowledge/sources/genesys-multi-monitor-screen-recording

BibTeX

@misc{warmtransfer-genesys-multi-monitor-screen-recording,
  title  = {Multi-monitor screen recording},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/sources/genesys-multi-monitor-screen-recording},
  note   = {Genesys, accessed 2026-10-02}
}