Create a flow

Publisher

Genesys

URL

https://help.mypurecloud.com/articles/create-a-flow/

Published

unknown

Updated

unknown

Accessed

2026-09-24

HTTP status

200

License

Copyright Genesys; all rights reserved; no-redistribution; short excerpts and locators only

Source notes citing this source

• An Architect flow name can be at most 200 characters long. in context
• Two flows of the same type cannot share a name, but flows of different types can. in context
• Architect has separate In-Queue Call, In-Queue Email and In-Queue Message flow types. in context
• The Architect Flows menu offers Inbound Call, Inbound Message and Inbound Email flow types. in context

Cite this source record

APA

WarmTransfer. (2026, September 24). Create a flow. WarmTransfer. https://warmtransfer.net/knowledge/sources/genesys-help-create-a-flow

BibTeX

@misc{warmtransfer-genesys-help-create-a-flow,
  title  = {Create a flow},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/sources/genesys-help-create-a-flow},
  note   = {Genesys, accessed 2026-09-24}
}