Source note · Genesys Cloud CX routing and Architect flows
Two flows of the same type cannot share a name, but flows of different types can.
Checked 2026-09-24
You cannot duplicate names for flows or prompts of the same type, but you can use the same name across types.
- Vendor
- Genesys
- Product
- Genesys Cloud CX Architect
- Subsystem
- flow authoring
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-09-24
- Checked
- 2026-09-24
Sources
- Create a flow — Genesys · tier 2 current vendor documentation · Create a flow: naming note
Cite this note
APA
WarmTransfer. (2026, September 24). Genesys Cloud CX routing and Architect flows: source note genesys-cloud-routing-flow-name-uniqueness. WarmTransfer. https://warmtransfer.net/knowledge/claims/genesys-cloud-routing-flow-name-uniqueness
BibTeX
@misc{warmtransfer-claim-genesys-cloud-routing-flow-name-uniqueness,
title = {Genesys Cloud CX routing and Architect flows: source note genesys-cloud-routing-flow-name-uniqueness},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/genesys-cloud-routing-flow-name-uniqueness},
note = {Source note genesys-cloud-routing-flow-name-uniqueness, checked 2026-09-24}
}