Source note · Genesys Cloud CX routing and Architect flows
The Architect Flows menu offers Inbound Call, Inbound Message and Inbound Email flow types.
Checked 2026-09-24
- Vendor
- Genesys
- Product
- Genesys Cloud CX Architect
- Subsystem
- flow authoring
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-09-24
- Checked
- 2026-09-24
Sources
- Create a flow — Genesys · tier 2 current vendor documentation · Create a flow: flow-type list (Flows > Inbound Call / Inbound Message / Inbound Email)
Cite this note
APA
WarmTransfer. (2026, September 24). Genesys Cloud CX routing and Architect flows: source note genesys-cloud-routing-flow-types-inbound. WarmTransfer. https://warmtransfer.net/knowledge/claims/genesys-cloud-routing-flow-types-inbound
BibTeX
@misc{warmtransfer-claim-genesys-cloud-routing-flow-types-inbound,
title = {Genesys Cloud CX routing and Architect flows: source note genesys-cloud-routing-flow-types-inbound},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/genesys-cloud-routing-flow-types-inbound},
note = {Source note genesys-cloud-routing-flow-types-inbound, checked 2026-09-24}
}