Five9 Network Requirements (LAN and WAN)

Publisher

Five9

URL

https://documentation.five9.com/bundle/technical-reqs/page/technical-reqs/network/five9-network-requirements-lan-wan.htm

Published

2026-09-30

Updated

unknown

Accessed

2026-10-02

HTTP status

200

License

Five9 proprietary documentation; all rights reserved; no-redistribution; short excerpts and locators only

Source notes citing this source

• Five9 lists 128 kbps per agent for Agent Desktop Plus and Plus adapters, plus an additional 64 kbps per agent when connecting over VPN. in context
• Satellite and wireless Internet connections such as 5G and cellular are not supported for Five9. in context
• Five9 supports NAT/PAT on the customer network but does not support Double NAT. in context
• Five9 requires one-way latency from the customer system to the Five9 data center to be under 150 ms. in context
• Five9 recommends wired connections for best results but supports wireless LANs (Wi-Fi) for agents. in context

Cite this source record

APA

WarmTransfer. (2026, September 30). Five9 Network Requirements (LAN and WAN). WarmTransfer. https://warmtransfer.net/knowledge/sources/five9-docs-techreqs-lan-wan

BibTeX

@misc{warmtransfer-five9-docs-techreqs-lan-wan,
  title  = {Five9 Network Requirements (LAN and WAN)},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/sources/five9-docs-techreqs-lan-wan},
  note   = {Five9, accessed 2026-10-02}
}