Five9 lists 128 kbps per agent for Agent Desktop Plus and Plus adapters, plus an additional 64 kbps per agent when connecting over VPN.

Checked 2026-10-02

Vendor
Five9
Product
Five9 Virtual Contact Center
Subsystem
bandwidth
Deployment
multi-tenant
Region
not restricted
Release range
current as of 2026-10-02
Checked
2026-10-02

Sources

Cite this note

APA

WarmTransfer. (2026, October 2). Troubleshooting Five9 softphone and station connection problems: source note five9-softphone-troubleshooting-bandwidth-adp-128k. WarmTransfer. https://warmtransfer.net/knowledge/claims/five9-softphone-troubleshooting-bandwidth-adp-128k

BibTeX

@misc{warmtransfer-claim-five9-softphone-troubleshooting-bandwidth-adp-128k,
  title  = {Troubleshooting Five9 softphone and station connection problems: source note five9-softphone-troubleshooting-bandwidth-adp-128k},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/five9-softphone-troubleshooting-bandwidth-adp-128k},
  note   = {Source note five9-softphone-troubleshooting-bandwidth-adp-128k, checked 2026-10-02}
}

Read in context