WebRTC Station (Agent Desktop Plus)

Publisher

Five9

URL

https://documentation.five9.com/bundle/agent-desktop-plus/page/agent-desktop-plus/preparing-station/selecting-a-station/webrtc-station.htm

Published

2026-09-22

Updated

unknown

Accessed

2026-09-25

HTTP status

200

License

Five9 proprietary documentation; no-redistribution; short excerpts and locators only

Source notes citing this source

• Agents on Citrix workstations cannot use WebRTC and the Five9 Softphone in the same browser. in context
• A successful WebRTC station connection plays three tones, the Station Check window reports Connection Successful, and Agent Desktop Plus shows WebRTC Connected. in context

Cite this source record

APA

WarmTransfer. (2026, September 22). WebRTC Station (Agent Desktop Plus). WarmTransfer. https://warmtransfer.net/knowledge/sources/five9-docs-adp-webrtc-station

BibTeX

@misc{warmtransfer-five9-docs-adp-webrtc-station,
  title  = {WebRTC Station (Agent Desktop Plus)},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/sources/five9-docs-adp-webrtc-station},
  note   = {Five9, accessed 2026-09-25}
}