A successful Five9 WebRTC station connection plays three tones on the audio device and shows 'WebRTC Connected' in Agent Desktop Plus, with the browser tab showing a red recording dot.
Checked 2026-10-02
Three tones play on successful connection to your audio device.
- Vendor
- Five9
- Product
- Five9 Agent Desktop Plus
- Subsystem
- WebRTC station
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-10-02
- Checked
- 2026-10-02
Sources
- WebRTC Station (Agent Desktop Plus) — Five9 · tier 2 current vendor documentation · WebRTC Station; result after procedure
Cite this note
APA
WarmTransfer. (2026, October 2). Troubleshooting Five9 softphone and station connection problems: source note five9-softphone-troubleshooting-webrtc-connected-indicator. WarmTransfer. https://warmtransfer.net/knowledge/claims/five9-softphone-troubleshooting-webrtc-connected-indicator
BibTeX
@misc{warmtransfer-claim-five9-softphone-troubleshooting-webrtc-connected-indicator,
title = {Troubleshooting Five9 softphone and station connection problems: source note five9-softphone-troubleshooting-webrtc-connected-indicator},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/five9-softphone-troubleshooting-webrtc-connected-indicator},
note = {Source note five9-softphone-troubleshooting-webrtc-connected-indicator, checked 2026-10-02}
}