Cisco Unified Contact Center Express Report Developer Guide, Release 12.5(1) - Create Custom Reports

Publisher

Cisco Systems

URL

https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cust_contact/contact_center/crs/express_12_5/reference/guide/uccx_b_125report-developers-guide/uccx_b_125report-developers-guide_chapter_010.html

Published

2020-02-07

Updated

unknown

Accessed

2026-09-22

HTTP status

200

License

Copyright Cisco Systems; documentation made available for customer use; no-redistribution; short excerpts and locators only

Source notes citing this source

• Cisco does not support creating a data source in the Unified Intelligence Center instance bundled with Unified CCX; a custom data source must be created on a standalone Unified Intelligence Center server. in context
• Custom Unified CCX reports access historical data through the Historical Reporting user account uccxhruser, and custom stored procedures must be granted execute permission to uccxHrUserRole. in context

Cite this source record

APA

WarmTransfer. (2020, February 7). Cisco Unified Contact Center Express Report Developer Guide, Release 12.5(1) - Create Custom Reports. WarmTransfer. https://warmtransfer.net/knowledge/sources/cisco-uccx-report-developer-125-custom-reports

BibTeX

@misc{warmtransfer-cisco-uccx-report-developer-125-custom-reports,
  title  = {Cisco Unified Contact Center Express Report Developer Guide, Release 12.5(1) - Create Custom Reports},
  author = {{WarmTransfer}},
  year   = {2020},
  url    = {https://warmtransfer.net/knowledge/sources/cisco-uccx-report-developer-125-custom-reports},
  note   = {Cisco Systems, accessed 2026-09-22}
}