Cisco Unified Contact Center Express Reporting User Guide, Release 15.0 - Getting Started

Publisher

Cisco Systems

URL

https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cust_contact/contact_center/crs/express_15_0/user/guide/uccx_b_1501_reporting_user_guide/uccx_m_1501_getting-started.html

Published

2025-04-30

Updated

unknown

Accessed

2026-10-02

HTTP status

200

License

Cisco copyright; all rights reserved; no-redistribution; short excerpts and locators only

Source notes citing this source

• In Unified CCX 15.0 a supervisor must be assigned an agent extension to access Live Data reports in Unified Intelligence Center. in context
• In Unified CCX 15.0, agents can run Live Data agent reports, supervisors Live Data agent and supervisor reports, and reporting users both Historical and Live Data reports. in context

Cite this source record

APA

WarmTransfer. (2025, April 30). Cisco Unified Contact Center Express Reporting User Guide, Release 15.0 - Getting Started. WarmTransfer. https://warmtransfer.net/knowledge/sources/cisco-uccx-1501-reporting-getting-started

BibTeX

@misc{warmtransfer-cisco-uccx-1501-reporting-getting-started,
  title  = {Cisco Unified Contact Center Express Reporting User Guide, Release 15.0 - Getting Started},
  author = {{WarmTransfer}},
  year   = {2025},
  url    = {https://warmtransfer.net/knowledge/sources/cisco-uccx-1501-reporting-getting-started},
  note   = {Cisco Systems, accessed 2026-10-02}
}