In Unified CCX 15.0 a supervisor must be assigned an agent extension to access Live Data reports in Unified Intelligence Center.
Checked 2026-10-02
the supervisor should be assigned an agent extension
- Vendor
- Cisco
- Product
- Cisco Unified Contact Center Express
- Subsystem
- Live Data reports
- Deployment
- on-premises
- Region
- not restricted
- Release range
- 15.0
- Checked
- 2026-10-02
Sources
- Cisco Unified Contact Center Express Reporting User Guide, Release 15.0 - Getting Started — Cisco Systems · tier 2 current vendor documentation · Getting Started > user roles
Cite this note
APA
WarmTransfer. (2026, October 2). Troubleshooting blank or incorrect reports in Cisco Unified Intelligence Center: source note cuic-report-troubleshooting-uccx-ld-supervisor-extension. WarmTransfer. https://warmtransfer.net/knowledge/claims/cuic-report-troubleshooting-uccx-ld-supervisor-extension
BibTeX
@misc{warmtransfer-claim-cuic-report-troubleshooting-uccx-ld-supervisor-extension,
title = {Troubleshooting blank or incorrect reports in Cisco Unified Intelligence Center: source note cuic-report-troubleshooting-uccx-ld-supervisor-extension},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/cuic-report-troubleshooting-uccx-ld-supervisor-extension},
note = {Source note cuic-report-troubleshooting-uccx-ld-supervisor-extension, checked 2026-10-02}
}