Cisco Unified Contact Center Express Administration and Operations Guide, Release 15.0 - Cisco Applications Configuration

Publisher

Cisco Systems

URL

https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cust_contact/contact_center/crs/express_15_0/maintain_and_operate/guide/uccx_b_1501_admin-and-operations-guide/uccx_m_1501_cisco-applications-configuration.html

Published

2025-04-30

Updated

unknown

Accessed

2026-09-30

HTTP status

200

License

Cisco documentation; all rights reserved; no-redistribution; short excerpts and locators only

Source notes citing this source

• After an application is saved, an Add New Trigger link appears in the left navigation for adding a Unified CM Telephony or HTTP trigger. in context
• A Cisco Script Application is added under Applications > Application Management > Add New with Name, ID, Maximum Number of Sessions, Script, Description, Enabled and Default Script fields. in context
• When the chosen script has parameters they appear below the Script drop-down, each with a checkbox that lets you override its default value. in context
• Deleting a folder in the repository removes it permanently and makes it unavailable to the UCCX system. in context
• UCCX ships sample scripts as .aef files, and Cisco states they are bundled only as samples and are not supported by Cisco. in context
• Scripts are uploaded to the repository under Applications > Script Management by browsing to the file and clicking Upload. in context

Cite this source record

APA

WarmTransfer. (2025, April 30). Cisco Unified Contact Center Express Administration and Operations Guide, Release 15.0 - Cisco Applications Configuration. WarmTransfer. https://warmtransfer.net/knowledge/sources/cisco-uccx-1501-aog-cisco-applications

BibTeX

@misc{warmtransfer-cisco-uccx-1501-aog-cisco-applications,
  title  = {Cisco Unified Contact Center Express Administration and Operations Guide, Release 15.0 - Cisco Applications Configuration},
  author = {{WarmTransfer}},
  year   = {2025},
  url    = {https://warmtransfer.net/knowledge/sources/cisco-uccx-1501-aog-cisco-applications},
  note   = {Cisco Systems, accessed 2026-09-30}
}