UCCX ships sample scripts as .aef files, and Cisco states they are bundled only as samples and are not supported by Cisco.

Checked 2026-09-30

bundled with the Unified CCX system only as samples; they are not supported by Cisco
Vendor
Cisco
Product
Unified Contact Center Express
Subsystem
repository
Deployment
on-premises
Region
not restricted
Release range
15.0
Checked
2026-09-30

Sources

Cite this note

APA

WarmTransfer. (2026, September 30). Setting up an inbound queue in Unified Contact Center Express: source note uccx-inbound-queue-setup-sample-scripts-unsupported. WarmTransfer. https://warmtransfer.net/knowledge/claims/uccx-inbound-queue-setup-sample-scripts-unsupported

BibTeX

@misc{warmtransfer-claim-uccx-inbound-queue-setup-sample-scripts-unsupported,
  title  = {Setting up an inbound queue in Unified Contact Center Express: source note uccx-inbound-queue-setup-sample-scripts-unsupported},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/uccx-inbound-queue-setup-sample-scripts-unsupported},
  note   = {Source note uccx-inbound-queue-setup-sample-scripts-unsupported, checked 2026-09-30}
}

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