Cisco Unified Contact Center Express Reporting User Guide, Release 12.0(1) - Historical Reports

Publisher

Cisco Systems

URL

https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cust_contact/contact_center/crs/express_12_0/user/guide/uccx_b_unified-ccx-reporting-user-guide-120/uccx_b_unified-ccx-report-user-guide-120_chapter_01100.html

Published

2019-01-11

Updated

unknown

Accessed

2026-10-02

HTTP status

200

License

Cisco copyright; all rights reserved; no-redistribution; short excerpts and locators only

Source notes citing this source

• From Unified CCX 11.6(1), supervisors can run historical reports, which generate data only for the agents and CSQs assigned to that supervisor. in context

Cite this source record

APA

WarmTransfer. (2019, January 11). Cisco Unified Contact Center Express Reporting User Guide, Release 12.0(1) - Historical Reports. WarmTransfer. https://warmtransfer.net/knowledge/sources/cisco-uccx-120-reporting-historical-reports

BibTeX

@misc{warmtransfer-cisco-uccx-120-reporting-historical-reports,
  title  = {Cisco Unified Contact Center Express Reporting User Guide, Release 12.0(1) - Historical Reports},
  author = {{WarmTransfer}},
  year   = {2019},
  url    = {https://warmtransfer.net/knowledge/sources/cisco-uccx-120-reporting-historical-reports},
  note   = {Cisco Systems, accessed 2026-10-02}
}