Reporting Concepts for Cisco Unified ICM/Contact Center Enterprise Release 12.6(1) - Reporting Data

Publisher

Cisco Systems

URL

https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cust_contact/contact_center/icm_enterprise/icm_enterprise_12_6_1/User/guide/reporting-concepts-for-cisco-unified-icm-contact-center-enterprise-release-126-1/reporting-data.html

Published

2021-05-10

Updated

unknown

Accessed

2026-10-02

HTTP status

200

License

Cisco copyright; all rights reserved; no-redistribution; short excerpts and locators only

Source notes citing this source

• Some Unified CCE historical interval tables can be configured to hold 15-minute or 30-minute summary data. in context
• By default the Unified CCE Peripheral Gateway and Call Router produce real-time data every 15 seconds, which is stored in continuously overwritten Administration and Data Server (AW) real-time tables. in context

Cite this source record

APA

WarmTransfer. (2021, May 10). Reporting Concepts for Cisco Unified ICM/Contact Center Enterprise Release 12.6(1) - Reporting Data. WarmTransfer. https://warmtransfer.net/knowledge/sources/cisco-ucce-1261-reporting-concepts-data

BibTeX

@misc{warmtransfer-cisco-ucce-1261-reporting-concepts-data,
  title  = {Reporting Concepts for Cisco Unified ICM/Contact Center Enterprise Release 12.6(1) - Reporting Data},
  author = {{WarmTransfer}},
  year   = {2021},
  url    = {https://warmtransfer.net/knowledge/sources/cisco-ucce-1261-reporting-concepts-data},
  note   = {Cisco Systems, accessed 2026-10-02}
}