By default the Unified CCE Peripheral Gateway and Call Router produce real-time data every 15 seconds, which is stored in continuously overwritten Administration and Data Server (AW) real-time tables.
Checked 2026-10-02
Every 15 seconds (by default), both the Unified CCE Peripheral Gateway and the Call Router produce data that is forwarded and stored in the databases.
- Vendor
- Cisco
- Product
- Cisco Unified Contact Center Enterprise
- Subsystem
- reporting data
- Deployment
- on-premises
- Region
- not restricted
- Release range
- 12.6(1)
- Checked
- 2026-10-02
Sources
- Reporting Concepts for Cisco Unified ICM/Contact Center Enterprise Release 12.6(1) - Reporting Data — Cisco Systems · tier 2 current vendor documentation · Reporting Data > Real-time data
Cite this note
APA
WarmTransfer. (2026, October 2). Troubleshooting blank or incorrect reports in Cisco Unified Intelligence Center: source note cuic-report-troubleshooting-ucce-realtime-15s-aw. WarmTransfer. https://warmtransfer.net/knowledge/claims/cuic-report-troubleshooting-ucce-realtime-15s-aw
BibTeX
@misc{warmtransfer-claim-cuic-report-troubleshooting-ucce-realtime-15s-aw,
title = {Troubleshooting blank or incorrect reports in Cisco Unified Intelligence Center: source note cuic-report-troubleshooting-ucce-realtime-15s-aw},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/cuic-report-troubleshooting-ucce-realtime-15s-aw},
note = {Source note cuic-report-troubleshooting-ucce-realtime-15s-aw, checked 2026-10-02}
}