Troubleshoot Common Issues Seen in a CCE Environment when Integrating with Webex Connect

Publisher

Cisco Systems

URL

https://www.cisco.com/c/en/us/support/docs/contact-center/unified-contact-center-enterprise-1262/222936-troubleshoot-common-issues-seen-in-a.html

Published

2025-04-17

Updated

unknown

Accessed

2026-10-02

HTTP status

200

License

Cisco proprietary documentation; all rights reserved; no-redistribution; short excerpts and locators only

Source notes citing this source

• In UCCE 12.6(2) with Webex Connect, error 9015 'No participant(s) added to this conversation' is resolved by verifying the agnostic flows fire in order Created, Queued, Routed and are made live. in context
• In UCCE/PCCE 12.6(2) integrated with Webex Connect, the chat error 'The specified Domain is not valid' is fixed by entering the reverse proxy entry point in the Domain field of the CCE Create Task node. in context

Cite this source record

APA

WarmTransfer. (2025, April 17). Troubleshoot Common Issues Seen in a CCE Environment when Integrating with Webex Connect. WarmTransfer. https://warmtransfer.net/knowledge/sources/cisco-technote-222936-cce-webex-connect

BibTeX

@misc{warmtransfer-cisco-technote-222936-cce-webex-connect,
  title  = {Troubleshoot Common Issues Seen in a CCE Environment when Integrating with Webex Connect},
  author = {{WarmTransfer}},
  year   = {2025},
  url    = {https://warmtransfer.net/knowledge/sources/cisco-technote-222936-cce-webex-connect},
  note   = {Cisco Systems, accessed 2026-10-02}
}