In UCCE/PCCE 12.6(2) integrated with Webex Connect, the chat error 'The specified Domain is not valid' is fixed by entering the reverse proxy entry point in the Domain field of the CCE Create Task node.
Checked 2026-10-02
- Vendor
- Cisco
- Product
- Unified Contact Center Enterprise
- Subsystem
- digital-channels
- Deployment
- on-premises
- Region
- not restricted
- Release range
- UCCE 12.6(2)
- Checked
- 2026-10-02
Sources
- Troubleshoot Common Issues Seen in a CCE Environment when Integrating with Webex Connect — Cisco Systems · tier 2 current vendor documentation · Scenario: CCE Create Task node domain error
Cite this note
APA
WarmTransfer. (2026, October 2). Troubleshooting Webex Contact Center chat and email routing: source note wxcc-digital-channel-troubleshooting-cce-domain-err. WarmTransfer. https://warmtransfer.net/knowledge/claims/wxcc-digital-channel-troubleshooting-cce-domain-err
BibTeX
@misc{warmtransfer-claim-wxcc-digital-channel-troubleshooting-cce-domain-err,
title = {Troubleshooting Webex Contact Center chat and email routing: source note wxcc-digital-channel-troubleshooting-cce-domain-err},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/wxcc-digital-channel-troubleshooting-cce-domain-err},
note = {Source note wxcc-digital-channel-troubleshooting-cce-domain-err, checked 2026-10-02}
}