Configure Options Ping Between CUCM and CUBE

Publisher

Cisco

URL

https://www.cisco.com/c/en/us/support/docs/unified-communications/unified-communications-manager-callmanager/214218-configure-options-ping-between-cucm-and.html

Published

2019-02-06

Updated

unknown

Accessed

2026-09-24

HTTP status

200

License

Cisco documentation; all rights reserved; no-redistribution; short excerpts and locators only

Source notes citing this source

• By default Unified CM and CUBE exchange OPTIONS messages every 60 seconds. in context
• Unified CM OPTIONS ping is turned on in the SIP profile with the checkbox Enable OPTIONS Ping to monitor destination status for Trunks with Service Type None (Default), and the profile is then assigned to the trunk. in context
• SIP OPTIONS ping is turned on in the SIP profile applied to the trunk (Device > Device Settings > SIP Profile), and it is what lets Unified CM report trunk status. in context
• Without OPTIONS ping, a SIP trunk's Status, Status Reason and Duration show N/A. in context
• With OPTIONS ping active, the SIP Trunk Configuration page shows Status, Status Reason and Duration instead of N/A, and OPTIONS are exchanged every 60 seconds by default expecting a 200 OK. in context
• Unified CM SIP OPTIONS ping is enabled in the SIP Profile (Cisco Unified CM Administration > Device > Device Settings > SIP Profile) so the trunk proactively checks its destination status. in context
• In Unified CM, OPTIONS Ping is enabled on the SIP Profile (Device > Device Settings > SIP Profile) assigned to the SIP trunk, and the CUBE side uses voice-class sip options-keepalive on the dial peer. in context
• Cisco's CUCM-to-CUBE OPTIONS ping tech note says the OPTIONS messages are exchanged every 60 seconds by default. in context
• Cisco's CUCM-to-CUBE OPTIONS ping tech note says the OPTIONS messages are exchanged every 60 seconds by default. in context

Cite this source record

APA

WarmTransfer. (2019, February 6). Configure Options Ping Between CUCM and CUBE. WarmTransfer. https://warmtransfer.net/knowledge/sources/cisco-technote-214218-options-ping-cucm-cube

BibTeX

@misc{warmtransfer-cisco-technote-214218-options-ping-cucm-cube,
  title  = {Configure Options Ping Between CUCM and CUBE},
  author = {{WarmTransfer}},
  year   = {2019},
  url    = {https://warmtransfer.net/knowledge/sources/cisco-technote-214218-options-ping-cucm-cube},
  note   = {Cisco, accessed 2026-09-24}
}