With OPTIONS ping active, the SIP Trunk Configuration page shows Status, Status Reason and Duration instead of N/A, and OPTIONS are exchanged every 60 seconds by default expecting a 200 OK.

Checked 2026-09-25

Vendor
Cisco
Product
Unified Communications Manager
Subsystem
SIP trunks
Deployment
on-premises
Region
not restricted
Release range
not version-scoped; tech note dated 2019
Checked
2026-09-25

Sources

Cite this note

APA

WarmTransfer. (2026, September 25). Connecting Unified CM to NICE CXone: source note cucm-with-nice-cxone-ucm-options-ping-verify. WarmTransfer. https://warmtransfer.net/knowledge/claims/cucm-with-nice-cxone-ucm-options-ping-verify

BibTeX

@misc{warmtransfer-claim-cucm-with-nice-cxone-ucm-options-ping-verify,
  title  = {Connecting Unified CM to NICE CXone: source note cucm-with-nice-cxone-ucm-options-ping-verify},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/cucm-with-nice-cxone-ucm-options-ping-verify},
  note   = {Source note cucm-with-nice-cxone-ucm-options-ping-verify, checked 2026-09-25}
}

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