Source note · Connecting Unified CM to NICE CXone
Unified CM SIP OPTIONS ping is enabled in the SIP Profile (Cisco Unified CM Administration > Device > Device Settings > SIP Profile) so the trunk proactively checks its destination status.
Checked 2026-09-25
- Vendor
- Cisco
- Product
- Unified Communications Manager
- Subsystem
- SIP trunks
- Deployment
- on-premises
- Region
- not restricted
- Release range
- not version-scoped; tech note dated 2019
- Checked
- 2026-09-25
Sources
- Configure Options Ping Between CUCM and CUBE — Cisco · tier 2 current vendor documentation · section: Configure
Cite this note
APA
WarmTransfer. (2026, September 25). Connecting Unified CM to NICE CXone: source note cucm-with-nice-cxone-ucm-options-ping-where. WarmTransfer. https://warmtransfer.net/knowledge/claims/cucm-with-nice-cxone-ucm-options-ping-where
BibTeX
@misc{warmtransfer-claim-cucm-with-nice-cxone-ucm-options-ping-where,
title = {Connecting Unified CM to NICE CXone: source note cucm-with-nice-cxone-ucm-options-ping-where},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/cucm-with-nice-cxone-ucm-options-ping-where},
note = {Source note cucm-with-nice-cxone-ucm-options-ping-where, checked 2026-09-25}
}