Cisco Packaged Contact Center Enterprise Developer Reference, Release 15.0(1) - Courtesy CallBack API

Publisher

Cisco Systems

URL

https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cust_contact/contact_center/icm_enterprise/icm_enterprise_15_0_1/Program/guide/pcce_b_cisco_packaged_cce_developer_reference_release_1501/pcce_m_courtesy-callback-api_1501.html

Published

unknown

Updated

unknown

Accessed

2026-10-01

HTTP status

200

License

Cisco documentation; all rights reserved; no-redistribution; short excerpts and locators only

Source notes citing this source

• The Packaged CCE Courtesy CallBack API returns 201 when the setting is saved in the AW database but the update failed for one or more CVP devices, and 503 while a sync is in progress. in context
• The Packaged CCE 15.0(1) Courtesy CallBack API at /unifiedconfig/config/ccb/{datacenter} reads and updates the CVP Reporting Server address through a reportingAddress parameter. in context

Cite this source record

APA

WarmTransfer. (2026, October 1). Cisco Packaged Contact Center Enterprise Developer Reference, Release 15.0(1) - Courtesy CallBack API. WarmTransfer. https://warmtransfer.net/knowledge/sources/cisco-pcce-1501-devref-courtesy-callback-api

BibTeX

@misc{warmtransfer-cisco-pcce-1501-devref-courtesy-callback-api,
  title  = {Cisco Packaged Contact Center Enterprise Developer Reference, Release 15.0(1) - Courtesy CallBack API},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/sources/cisco-pcce-1501-devref-courtesy-callback-api},
  note   = {Cisco Systems, accessed 2026-10-01}
}