Source note · Setting up courtesy callback in Unified CVP
The Packaged CCE Courtesy CallBack API returns 201 when the setting is saved in the AW database but the update failed for one or more CVP devices, and 503 while a sync is in progress.
Checked 2026-10-01
- Vendor
- Cisco
- Product
- Packaged Contact Center Enterprise
- Subsystem
- configuration-api
- Deployment
- on-premises
- Region
- not restricted
- Release range
- 15.0(1)
- Checked
- 2026-10-01
Sources
- Cisco Packaged Contact Center Enterprise Developer Reference, Release 15.0(1) - Courtesy CallBack API — Cisco Systems · tier 2 current vendor documentation · Courtesy CallBack API > Response codes
Cite this note
APA
WarmTransfer. (2026, October 1). Setting up courtesy callback in Unified CVP: source note cvp-courtesy-callback-setup-pcce-api-201-partial. WarmTransfer. https://warmtransfer.net/knowledge/claims/cvp-courtesy-callback-setup-pcce-api-201-partial
BibTeX
@misc{warmtransfer-claim-cvp-courtesy-callback-setup-pcce-api-201-partial,
title = {Setting up courtesy callback in Unified CVP: source note cvp-courtesy-callback-setup-pcce-api-201-partial},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/cvp-courtesy-callback-setup-pcce-api-201-partial},
note = {Source note cvp-courtesy-callback-setup-pcce-api-201-partial, checked 2026-10-01}
}