Source note · Setting up courtesy callback in Unified CVP
The Packaged CCE 15.0(1) Courtesy CallBack API at /unifiedconfig/config/ccb/{datacenter} reads and updates the CVP Reporting Server address through a reportingAddress parameter.
Checked 2026-10-01
- Vendor
- Cisco
- Product
- Packaged Contact Center Enterprise
- Subsystem
- configuration-api
- Deployment
- on-premises
- Region
- not restricted
- Release range
- 15.0(1)
- Checked
- 2026-10-01
Sources
- Cisco Packaged Contact Center Enterprise Developer Reference, Release 15.0(1) - Courtesy CallBack API — Cisco Systems · tier 2 current vendor documentation · Courtesy CallBack API > URL and Operations; Parameters
Cite this note
APA
WarmTransfer. (2026, October 1). Setting up courtesy callback in Unified CVP: source note cvp-courtesy-callback-setup-pcce-api-reporting-addr. WarmTransfer. https://warmtransfer.net/knowledge/claims/cvp-courtesy-callback-setup-pcce-api-reporting-addr
BibTeX
@misc{warmtransfer-claim-cvp-courtesy-callback-setup-pcce-api-reporting-addr,
title = {Setting up courtesy callback in Unified CVP: source note cvp-courtesy-callback-setup-pcce-api-reporting-addr},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/cvp-courtesy-callback-setup-pcce-api-reporting-addr},
note = {Source note cvp-courtesy-callback-setup-pcce-api-reporting-addr, checked 2026-10-01}
}