Desktop profiles (Webex Contact Center)

Publisher

Cisco

URL

https://help.webex.com/en-us/article/nvaf71f/

Published

unknown

Updated

unknown

Accessed

2026-09-30

HTTP status

200

License

Cisco website terms; no-redistribution; short excerpts and locators only

Source notes citing this source

• A desktop profile has a single Auto accept digital interactions toggle that automatically accepts new and transferred inbound digital interactions for its agents, is off by default for existing desktop profiles and requires Standard or Premium agent licences. in context

Cite this source record

APA

WarmTransfer. (2026, September 30). Desktop profiles (Webex Contact Center). WarmTransfer. https://warmtransfer.net/knowledge/sources/cisco-help-nvaf71f-wxcc-desktop-profiles-f

BibTeX

@misc{warmtransfer-cisco-help-nvaf71f-wxcc-desktop-profiles-f,
  title  = {Desktop profiles (Webex Contact Center)},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/sources/cisco-help-nvaf71f-wxcc-desktop-profiles-f},
  note   = {Cisco, accessed 2026-09-30}
}