Desktop profile Agent DN validation can be Unrestricted, allowing any DN at sign-in, or Provisioned DN, restricting sign-in to a pre-configured default DN.
Checked 2026-10-01
- Vendor
- Cisco
- Product
- Webex Contact Center
- Subsystem
- desktop profile
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-10-01
- Checked
- 2026-10-01
Sources
- Desktop profiles (Webex Contact Center) — Cisco · tier 2 current vendor documentation · Voice Channel Options > Agent DN Validation
Cite this note
APA
WarmTransfer. (2026, October 1). Using Unified CM phones as Webex Contact Center agent stations: source note wxcc-cucm-agent-station-setup-agent-dn-validation. WarmTransfer. https://warmtransfer.net/knowledge/claims/wxcc-cucm-agent-station-setup-agent-dn-validation
BibTeX
@misc{warmtransfer-claim-wxcc-cucm-agent-station-setup-agent-dn-validation,
title = {Using Unified CM phones as Webex Contact Center agent stations: source note wxcc-cucm-agent-station-setup-agent-dn-validation},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/wxcc-cucm-agent-station-setup-agent-dn-validation},
note = {Source note wxcc-cucm-agent-station-setup-agent-dn-validation, checked 2026-10-01}
}