Build and manage digital DECT network in Control Hub

Publisher

Cisco Webex

URL

https://help.webex.com/en-US/article/n9c5pu6/Build-and-Manage-Digital-DECT-Network-in-Control-Hub

Published

2026-01-28

Updated

unknown

Accessed

2026-09-24

HTTP status

200

License

Cisco copyright; all rights reserved; no-redistribution; short excerpts and locators only

Source notes citing this source

• A Webex Calling DECT network supports 1000 total lines across all handsets. in context
• Webex Calling DECT handsets can be assigned to users, workspaces or virtual lines, including numbers from a different Webex Calling location. in context
• In Control Hub the DBS-110 is listed for single-cell use and the DBS-210 for single, dual and multi-cell networks up to 254 bases. in context
• In Control Hub, Webex Calling DECT networks are created under Services > Calling > Features > DECT Network by choosing Add New, a location, a network name and a base station model. in context
• Control Hub accepts base station MAC addresses up to five at a time when adding bases to a DECT network. in context
• The Control Hub DECT network procedure orders the steps as: choose location and name, set handset idle screen name, choose DBS-110 or DBS-210, choose the PIN method, add base station MAC addresses, then assign users to handsets. in context
• A single Webex Calling DECT network cannot mix DBS-110 and DBS-210 base stations. in context
• In Webex Calling, each DECT handset can carry up to two lines. in context
• A DBS-210 multi-cell DECT network supports up to 254 base stations. disputed in context
• A Webex Calling DECT network can instead use auto-generated access codes, giving each registered handset its own unique pairing PIN. in context
• A Webex Calling DECT network can use a default access code, where every registered handset uses the same pairing PIN. in context
• The DECT access code is used both for a handset joining the network for the first time and for rejoining a disconnected handset. in context
• Base stations are added to a Webex Calling DECT network by MAC address, up to five at a time, comma-separated. in context
• Control Hub shows DECT device status as online, offline or unavailable under Management > Devices, and device details show handset registration status per base. in context
• DBS-110 dual-cell appears to be a hardware/firmware capability that Webex Calling does not offer, so a customer wanting two DBS-110 cells on Webex Calling should be steered to DBS-210 rather than troubleshooting dual-cell sync. inferred in context
• Cisco documents firmware version 480Bx as the prerequisite for configuring a DBS-110 base on Webex Calling. in context
• On Webex Calling the Cisco IP DECT DBS-110 supports single-cell deployments only, with repeaters. in context
• Cisco documents that a DBS-210 base must be on firmware version 480 before it is configured on Webex Calling. in context
• On Webex Calling the Cisco IP DECT DBS-210 supports single-cell, dual-cell and multi-cell deployments with repeaters. in context
• Deleting the first provisioned handset in a Webex Calling DECT network causes all other handsets to change to an unregistered state. in context
• When every handset in a Webex Calling DECT network goes unregistered at once after an admin change, a recent deletion of the first provisioned handset is a documented cause worth checking before treating it as a base or network outage. inferred in context
• Cisco DBS-210/DBS-110 bases must be factory reset before being configured for Webex Calling. in context
• A handset is paired to the base from the handset via Menu > Connectivity > Register, selecting an empty row and entering the access code in the AC field. in context
• In a Webex Calling DECT network a handset can have at most two lines. in context
• Multicast must be configured on the local network so DECT bases can sync with each other; Cisco states that omitting it causes performance issues in the DECT network. in context
• Webex Calling provides multicell support for the Cisco IP DECT DBS-210, allowing up to 1000 lines across up to 254 bases in a DECT network. in context
• DBS-110 and DBS-210 base stations cannot be mixed within one Webex Calling DECT network. in context
• To factory reset a DBS-210/DBS-110, hold the reset button on the bottom edge of the base for about 10 seconds and release when the LED turns red. in context
• Control Hub lets an administrator add a second handset to a DECT line, after which the line can be switched between the two handsets. in context
• When assigning a shared line to a DECT handset, Control Hub allows numbers from a different Webex Calling location than the device's location. in context

Cite this source record

APA

WarmTransfer. (2026, January 28). Build and manage digital DECT network in Control Hub. WarmTransfer. https://warmtransfer.net/knowledge/sources/cisco-help-n9c5pu6-dect-network-control-hub

BibTeX

@misc{warmtransfer-cisco-help-n9c5pu6-dect-network-control-hub,
  title  = {Build and manage digital DECT network in Control Hub},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/sources/cisco-help-n9c5pu6-dect-network-control-hub},
  note   = {Cisco Webex, accessed 2026-09-24}
}