Multicast must be configured on the local network so DECT bases can sync with each other; Cisco states that omitting it causes performance issues in the DECT network.

Checked 2026-10-02

Configure Multicast on the local networking equipment, to sync the DECT bases with each other.
Vendor
Cisco
Product
Webex Calling
Subsystem
DECT multi-cell sync
Deployment
multi-tenant
Region
not restricted
Release range
current as of 2026-10-02
Checked
2026-10-02

Sources

Cite this note

APA

WarmTransfer. (2026, October 2). Troubleshooting DECT handsets on Webex Calling: source note webex-calling-dect-troubleshooting-multicast-required. WarmTransfer. https://warmtransfer.net/knowledge/claims/webex-calling-dect-troubleshooting-multicast-required

BibTeX

@misc{warmtransfer-claim-webex-calling-dect-troubleshooting-multicast-required,
  title  = {Troubleshooting DECT handsets on Webex Calling: source note webex-calling-dect-troubleshooting-multicast-required},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/webex-calling-dect-troubleshooting-multicast-required},
  note   = {Source note webex-calling-dect-troubleshooting-multicast-required, checked 2026-10-02}
}

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