Set up automatic license assignment templates for Webex Calling users

Publisher

Cisco

URL

https://help.webex.com/en-us/article/n8iptxg/Set-up-automatic-license-assignment-templates-for-Webex-Calling-users

Published

2025-06-10

Updated

unknown

Accessed

2026-09-24

HTTP status

200

License

Cisco copyright; all rights reserved; no-redistribution; short excerpts and locators only

Source notes citing this source

• For Webex Calling automatic licence assignment, a user must be assigned to a location and provisioned with an extension, a number, or both. in context
• For directory-synchronized users (Active Directory, Azure/Entra, Okta), Webex Calling auto-provisioning uses the user's directory work phone number to find a matching number pre-provisioned in Webex Calling, then assigns that number's location. in context
• With directory synchronization, automatic licence assignment uses the work phone number from the directory to look up a pre-provisioned Webex Calling number and its location. in context
• To be entitled with Webex Calling a user must be assigned to a location and provisioned with an extension, a number, or both. in context
• For automatic licence assignment the user's number must be in E.164 format, pre-provisioned and assigned to a valid Webex Calling location, and not assigned to any other user or service. in context

Cite this source record

APA

WarmTransfer. (2025, June 10). Set up automatic license assignment templates for Webex Calling users. WarmTransfer. https://warmtransfer.net/knowledge/sources/cisco-help-n8iptxg-wxc-auto-license-templates

BibTeX

@misc{warmtransfer-cisco-help-n8iptxg-wxc-auto-license-templates,
  title  = {Set up automatic license assignment templates for Webex Calling users},
  author = {{WarmTransfer}},
  year   = {2025},
  url    = {https://warmtransfer.net/knowledge/sources/cisco-help-n8iptxg-wxc-auto-license-templates},
  note   = {Cisco, accessed 2026-09-24}
}