When users arrive by directory synchronization (AD, Entra/Azure, Okta), Webex Calling auto-assignment uses the user's work phone number from the directory to find a pre-provisioned Webex Calling number.
Checked 2026-09-30
- Vendor
- Cisco
- Product
- Webex Calling
- Subsystem
- licensing
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-09-30
- Checked
- 2026-09-30
Sources
- Set up automatic license assignment templates for Webex Calling users — Cisco · tier 2 current vendor documentation · How auto-assignment works - directory synchronization
Cite this note
APA
WarmTransfer. (2026, September 30). Synchronizing users into Webex from Entra ID or Active Directory: source note webex-directory-sync-setup-calling-number-lookup. WarmTransfer. https://warmtransfer.net/knowledge/claims/webex-directory-sync-setup-calling-number-lookup
BibTeX
@misc{warmtransfer-claim-webex-directory-sync-setup-calling-number-lookup,
title = {Synchronizing users into Webex from Entra ID or Active Directory: source note webex-directory-sync-setup-calling-number-lookup},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/webex-directory-sync-setup-calling-number-lookup},
note = {Source note webex-directory-sync-setup-calling-number-lookup, checked 2026-09-30}
}