Customize Cisco headsets features in Control Hub

Publisher

Cisco Webex Help Center

URL

https://help.webex.com/en-us/article/f84hzbb/Customize-Cisco-Headsets-features-in-Control-Hub

Published

2025-06-03

Updated

unknown

Accessed

2026-09-25

HTTP status

200

License

Cisco website terms of use; no-redistribution; short excerpts and locators only

Source notes citing this source

• The Cisco Headset 560 Series Conference setting allows up to three guest headsets to pair with the base. in context
• For the Cisco Headset 560 Series, Control Hub adds Bandwidth (default Wide Band), Conference (default Enable), Bluetooth (default On) and Radio Range (default Medium range) parameters beyond those of the 320/520/530 Series. in context
• When a Cisco headset is connected to the Webex App, or to the Cisco Accessory Hub desktop app signed in to a Webex account, the app checks the headset model and firmware version and prompts the user to upgrade if newer firmware is available. in context
• Control Hub lists firmware management settings among the configurable parameters for the Bang & Olufsen Cisco 950 and 980. disputed in context
• Headset settings can be changed for a single headset from All Configurations on its device page, and for many headsets at once by selecting them, choosing Edit, then Device Configurations, and applying the change. in context
• Control Hub offers two headset firmware channels: Stable, which delivers the most recently tested and released version, and Beta, which delivers software for early field trials of features under development. in context
• Only the Stable headset firmware channel is supported by Cisco TAC; the Beta channel is not TAC-supported. in context

Cite this source record

APA

WarmTransfer. (2025, June 3). Customize Cisco headsets features in Control Hub. WarmTransfer. https://warmtransfer.net/knowledge/sources/cisco-help-f84hzbb-customize-headsets-control-hub

BibTeX

@misc{warmtransfer-cisco-help-f84hzbb-customize-headsets-control-hub,
  title  = {Customize Cisco headsets features in Control Hub},
  author = {{WarmTransfer}},
  year   = {2025},
  url    = {https://warmtransfer.net/knowledge/sources/cisco-help-f84hzbb-customize-headsets-control-hub},
  note   = {Cisco Webex Help Center, accessed 2026-09-25}
}