Configure Google connector for Webex Contact Center

Publisher

Cisco (Webex Help Center)

URL

https://help.webex.com/en-us/article/ctge8i/Configure-Google-connector-for-Webex-Contact-Center

Published

2024-09-26

Updated

unknown

Accessed

2026-09-30

HTTP status

200

License

Cisco proprietary; no-redistribution; short excerpts and locators only

Source notes citing this source

• An organization can add up to ten Google connectors. in context
• Before adding the Google connector, the administrator must download a Google Cloud authentication key (JSON file) and enable the Cloud Text-to-Speech API in the Google Cloud Platform Console. in context
• A Google connector is added in Control Hub under Services > Contact Center > Tenant Settings > Integrations > Connectors by choosing the Google card, entering a unique name and uploading the authentication key. in context

Cite this source record

APA

WarmTransfer. (2024, September 26). Configure Google connector for Webex Contact Center. WarmTransfer. https://warmtransfer.net/knowledge/sources/cisco-help-ctge8i-wxcc-google-connector

BibTeX

@misc{warmtransfer-cisco-help-ctge8i-wxcc-google-connector,
  title  = {Configure Google connector for Webex Contact Center},
  author = {{WarmTransfer}},
  year   = {2024},
  url    = {https://warmtransfer.net/knowledge/sources/cisco-help-ctge8i-wxcc-google-connector},
  note   = {Cisco (Webex Help Center), accessed 2026-09-30}
}