A Google connector is added in Control Hub under Services > Contact Center > Tenant Settings > Integrations > Connectors by choosing the Google card, entering a unique name and uploading the authentication key.

Checked 2026-09-30

Vendor
Cisco
Product
Webex Contact Center
Subsystem
connectors
Deployment
multi-tenant
Region
not restricted
Release range
as of 2024-09-26
Checked
2026-09-30

Sources

Cite this note

APA

WarmTransfer. (2026, September 30). Setting up prompts and music on hold in Webex Contact Center: source note wxcc-audio-prompts-setup-google-connector-steps. WarmTransfer. https://warmtransfer.net/knowledge/claims/wxcc-audio-prompts-setup-google-connector-steps

BibTeX

@misc{warmtransfer-claim-wxcc-audio-prompts-setup-google-connector-steps,
  title  = {Setting up prompts and music on hold in Webex Contact Center: source note wxcc-audio-prompts-setup-google-connector-steps},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/wxcc-audio-prompts-setup-google-connector-steps},
  note   = {Source note wxcc-audio-prompts-setup-google-connector-steps, checked 2026-09-30}
}

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